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Policies and Procedures

Shipping and delivery
Our standard shipping method is ground shipping, unless otherwise specified on your order. On average, it can take up to five (5) business days for your products to arrive in the United States,

The delivery times stated were established by Drop It CBD and are not official carrier time frames. Delivery times may vary when shipping to Alaska, Hawaii, or US territories.

Shipping times and tracking info:

• Expedited orders placed before 10:00 am Mountain Time ship the same business day.
• Expedited orders placed after 10:00 am Mountain Time ship the following business day.
• All other shipping methods ship no later than the next business day.
• Tracking information will update no later than the business day following shipment.
• Delivery times are based off of when the order will ship.
• Order fulfillment and shipping does not occur on weekends or major holidays.

Retail Customer Returns
Drop it CBD offers a thirty (30) day return policy on all products sold to Retail Customers through Drop it CBD Authorized Product Promoters. Refunds for unopened and undamaged products will be issued at the original purchase price less a 10% restocking fee. Refunds for open, partially used or otherwise damaged products will NOT be issued.

Return Process for Online Orders
Notify the Drop it CBD Support Department of the pending return using the Drop it CBD Online Support Ticket System from within your account.

Package the products you wish to return using proper shipping carton(s) and packing material based on the product(s) being returned. Include the original packing slip or a printed copy of your receipt.

Ship the package to one of the following addresses based on your location using your choice of shipping method as long as a tracking number is available.

Drop it CBD Returns
Provide the tracking number for your package to the Drop it CBD Support Department through the Online Support Ticket System. Once your return is received and processed, an appropriate refund will be issued within 10 business days.

Resignation Returns. If the Product Promoter has purchased products for inventory purposes or sales aids while the Agreement was in effect, all product in a CURRENTLY MARKETABLE, REUSABLE, UNOPENED AND RESALABLE condition which have been purchased within sixty (60) days* shall be repurchased subject to compliance with the Seventy Percent Rule (see section VI. Purchase and Sale of Products). The repurchase shall be at a price of not less than 90% (ninety percent) of the original net cost to the participant minus any freight charges and commissions paid to the Product Promoter.

Note: Commissions earned will be offset as a result of the product return. Any return requests will be considered a resignation of the bonus pool commissions.

In order to ensure that a refund is issued in a timely manner, the following steps should be followed:

1. A written request must be submitted to the Drop it CBD Support Department, clearly citing the reason for the return of product and/or sales materials. Upon receipt of the proper information, Drop it CBD will ship the products and provide the Promoter with an RMA (Return Merchandise Authorization), which must be clearly visible on the exterior of the package. (Any return without this information visible on the outside of the package will be refused without exception). Drop it CBD will issue the refund within approximately thirty (30) days from the date of receipt of the products or sales materials.

2. The Product Promoter assumes the cost of shipping any merchandise to Drop it CBD.

3. The Product Promoter assumes responsibility for packing and shipping products back in a manner that will ensure that it is received in a timely manner and with minimal damage.

Refunds will be issued in the same manner that payment was received. This means that if a credit card was used initially, the reimbursement will be issued back to that same credit card.

The permissible return period will vary according to country and state laws.

Unauthorized Returns
Should a Product Promoter refuse delivery of any Drop it CBD shipment or request to return any previously purchased product for a refund, such request will be deemed as a voluntary resignation.

Buyer's Right to Cancel
Federal law empowers a buyer to cancel certain sales without penalty prior to midnight of the third (3rd) business day following the transaction. This rule covers retail consumer sales of twenty-five dollars ($25.00) or more that occurs away from the Product Promoter's main office. In addition, the Product Promoter must orally inform the buyer of the three (3) day right to cancel at the time the buyer signs the contract of sales or purchase of goods.

Drop it CBD will not accept product exchanges.

Drop it CBD Credits earned through the Drop it CBD Refer 2 Program or through Drop it CBD Corporate promotional offers will expire after 120 days after being issued.

Drop it CBD Disclaimer

Any personal testimonies and opinions relating to Drop it CBD Inc. DropItCBD.com are not considered as medical advice and should not be taken as such. The Drop it CBD product line is not intended to diagnose, cure, prevent or treat any illness, disease or disorder.

The earnings of Drop it CBD Promoters relating to Drop it CBD Brands, Inc and Drop it CBD.com are not necessarily a representation of the income, if any, that a Drop it CBD Product Promoter can or will earn through his or her participation in the Drop it CBD Compensation Plan.

Any figures should not be considered as guarantees or projections of your actual earnings or profits. A person can become an Product Promoter with Drop it CBD and do very well financially marketing our product line; however, they could also not earn any income at all.

A Drop it CBD Product Promoter's success depends upon and requires successful sales efforts, hard work, dedication, determination leadership and teamwork. Please understand there are no financial guarantees.

Drop it CBD reserves the right in its sole discretion to suspend a purchaser's account at any time. Drop it CBD will notify the purchaser of such suspension either by a back office support ticket or email. In the event of a suspension, Drop it CBD further reserves the right to require the purchaser to complete and sign a reinstatement agreement in order to reinstate the purchaser's buying privileges.

Ebay/Amazon Sales
Drop it CBD products are intended for direct-to-consumer sales only and should not be sold online through non-direct sales channels. Reselling Drop it CBD products on Ebay/Amazon or other third party websites dilutes our valuable trademarks and also diminishes the opportunities of Drop it CBD Product Promoters by competing in non-direct sales channels with our Promoters. Customers are strictly prohibited from reselling Drop it CBD products on Ebay/Amazon or any third party auction site or sales site. Customers who violate this policy will have their accounts temporarily suspended and may be subject to having their buying privileges terminated at the sole discretion of Drop it CBD.

Drop it CBD Privacy Policy
This Privacy Policy governs the manner in which Drop it CBD, Inc collects, uses, maintains and discloses information collected from users (each, a "User") of the http://DropitCBD.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Drop it CBD, Inc.

Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, credit card information, and social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to provide an alert when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information
Drop it CBD Brands LLC collects and uses Users personal information for the following purposes:

To personalize user experience, We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To administer a contest, promotion, survey or other Site feature.

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails.

The email address Users provide for order processing will be used to send information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. A User will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users occurs over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this Privacy Policy
Drop it CBD LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms
By using this Site, you acknowledge your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the changes to this policy will be deemed as your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

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